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What is Default Loss
... And How Do I REDUCE it?

Beracah Yankama
Director of StudentsReview (StudentsReview.com)
Founder of OmegaAds

Sunday, Sep 23, 2007

How to Reduce Default Loss

What is “Default Loss”? 

If you have been working with ad networks for a while, you are familiar with the lost impressions that have been termed "default loss".  The term comes from where the impressions are lost — when one network “defaults” (has no ads to serve), and forwards impressions over to a second network usually of your choosing.  Unfortunately, the second network does not see nearly as many impressions as the first network purports to have defaulted on, and so are “lost”.  Existing publishers have observed this loss to be as high as 30%, which means that when the first ad network has a low ad inventory, more than 30% of a publisher's impressions go unpaid.

Understanding Ad Inventory Loss

Given a network chain of A->B->C, We've observed that there are three kinds of default loss — one is that A fails to send the code over to the client for B, the second is that B fails to serve when it receives default code, and the third is that the client (user) fails to GET the code, whether limits on redirects or whatnot.

What I think that few publishers realize is that default loss breaks down into two separate kinds of loss — Service Loss and Forward Loss

Service Loss is the proportion of impressions that are given to the ad network which it fails to see, and therefore does not count, and Forward Loss is the impressions that the adnetwork fails to forward over to the next ad network in your advertising chain.

For instance, if you have a 1 ad network chain, then the impressions lost are at these stages. 
*1 = Service Loss. 
*2 = Forward Loss.

YOUR SITE —> *1 [ Ad Network ] *2 —>

As this information is not readily visible to publishers, with a number of the networks in their advertising “chain”, there appears to be this one large default loss number which is the aggregate of the number of losses:

YOUR SITE —> *1 [ Ad Network A ] *2 —> *1 [ Ad Network B ] *2 —>

A site with two ad networks would see a “default loss” by network B that is the sum of lost impressions leading up to B (A*1+A*2+B*2).

Therefore:
Service Loss = (1 - Ads Seen by Network¤Ads given by YOUR SITE). 
Forward Loss = (Ads that can be seen by next network¤Ads Reported as Default).

Default Loss Measured

We've ended up spending a LOT of time on reducing default loss.  I mean, nothing is more frustrating than watching 30% of your impressions go unpaid for even the smallest amount.

The first step is pricing it in.  While we have figured out a way to manage and reduce the loss itself, as an independent entity, your first step is to measure and “adjust” the prices that you see from the networks by their rates of failure — both service and forward. 

For instance, if a network loses 10% of your impressions on service, then if they are averaging $1.00 CPM, then their actual (real) CPM is $0.90.  So between two networks, paying the same, you'd prefer to send your impressions to the network that sees (and pays you) for more.

Several weeks ago (2006), we measured the service rates from our server to the various networks — these are the relative service loss numbers that we saw:

Service Loss. 
Burst: ~7%
FC: ~6%
Casale: ~10%
TF: ~9%

Now, pricing in forwarding loss is more difficult, and in fact doesn't really solve the problem of loss, so at this point, we seek a way to lower it altogether.  But for consistency, we measured the forwarding loss from the various networks, and this is what we saw:

Forward Loss. 
Burst: 33%
Casale => 23%
Fastclick: 18%
(we don't have it for TF yet.)

To some of you, these numbers should come as no surprise.  While overall we've found that Burst!  pays the highest, they also fail to forward over more impressions to other networks than others.  If the Fill Rate of the network is high, having a high forward loss isn't too big a deal, but if the fill rate is low — say 1 impression per person, or less, then you can be losing greater than 33% of your ad inventory right off the top, due to your chain ordering.

So formally, the total default loss of a single network is:

DL = SL + FL x (1-fillrate)(1-SL)

With a fill rate of 0 (no ads), the default loss of a network with a service loss of 5% and a forward loss of 33% is: .05 + .33*.95 = 0.36 —> 36%!

FYI: fill rate = (ads served)¤(total ads seen by network)

So your first steps to reducing default loss is to measure the average “fill rate” of all of your networks, and the above information will tell you the percentage of inventory that you are losing in each stage (and thus the real price that you are getting).

Our next article will be “how to RECLAIM” default loss — or “PREVENT IT FROM HAPPENING”.  Stay Tuned!

Author:
Beracah Yankama
Director of StudentsReview (StudentsReview.com)
Founder of OmegaAds
 

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